The Tender Filet
The Tender Filet Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Tender Filet has 2.2 star rating based on 32 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Well packaged, No pros what so ever, Very good steaks.
Cons: Dangerous shipping practices, Will not try to honor delivery dates, No instructions to cook.Recent recommendations regarding this business are as follows: "Too expensive!", "if you like Prime Rib, highly recommend.", "recommend this roast", "Don't waste your money", "Don't purchase the lobster tails.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Tender Filet has 2.2 star rating based on 32 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Well packaged, No pros what so ever, Very good steaks.
Cons: Dangerous shipping practices, Will not try to honor delivery dates, No instructions to cook.Recent recommendations regarding this business are as follows: "Too expensive!", "if you like Prime Rib, highly recommend.", "recommend this roast", "Don't waste your money", "Don't purchase the lobster tails.".
Most users ask The Tender Filet for the refund as a solution to their issues.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
Have my money returned for something I didn't do
Return my money immediately if not sooner I don't understand why u take money from people who don't give you permission to take that money.
User's recommendation: Don't give them anything
Phoenix, Arizona
Price issues
I am blown away at how expensive things are. I think the biggest rip off of their whole company is to buy more save more deal.
You can pick between 4 ready to eat entrées that feed one person. By the time you order three for the bargain price 54.48 , you're paying almost 20 bucks for each entrée. These entrées range in size between a 9 ounce size and an 11 ounce size.
Way too tiny to pay 20 bucks. Shame on you.
User's recommendation: Too expensive!!!
Plattsburgh, New York
They never sent couldn't find it 450.00 dollars of prime rub no customer service had to say I was ordering it the machine said busy call later called 3times no one knew anything finally cancelled Dec
Finally cancelled took ,40min she assured me it was canceled so then I ordered my meat from another place. It was ordered on December 11th that was supposed to be there and shipped on the 13th so I try to cancel it on the 19th.
They said they canceled it. Thank goodness cuz them to give me somewhere else but guess what it is now December 30th it just came in the mail. I talked to someone the other day and they said it was on the way and they couldn't cancel it. I just wanted to double check now I have 450 worth of meat.
I said I don't want. They told me they can't exchange it. So I need to go somewhere, donate it and then send the receipt to them.
In the meantime I have to pay this bill. Never received the product but I got a bill and don't get me going about the partner company they have
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San Pablo, California
Excellent
Previously ordered the Boneless Prime Rib Roast and find it to be delicious. Delivered with care and on time as requested.
User's recommendation: if you like Prime Rib, highly recommend.
San Pablo, California
I have ordered the Boneless Prime Rib Roast over the last of years and love it so delicious, i have never been disappointed!
My order was great, no complaints, arrived in time for christmas delivery as requested. Will defintely order again.
User's recommendation: recommend this roast
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Baltimore, Maryland
I ordered the baby back ribs as a Christmas present. Out of the two 1/2 racks, 1 was tender & one was very tough. I was very disappointed because of it.r
I would like to see a credit issued for the 1 1/2 racks of ribs. It was so tough the person I sent it to couldn't chew it!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible
The meat doesn't even look like real meat, absolutely no flavor either. The garlic butter doesn't taste like butter or garlic.
Definitely not worth the price. If I could give zero stars, I would.
Preferred solution: Full refund
User's recommendation: Don't waste your money
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Bad Lobster Tails - They were as tough as shoe leather. I have been steaming lobster tails for over 30 years. Never cooking them over 140 degrees.
Bad Lobster Tails - They were as tough as shoe leather. I have been steaming lobster tails for over 30 years.
Never cooking them over 140 degrees.
The lobster tails I received from the Tender Filet were very tough. I ended up throwing them out.
Preferred solution: Nothing at this point I threw the product out
User's recommendation: Don't purchase the lobster tails.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order was thawed out. Meat was no good.
Products right of the light because of the hurricane storm and all over dry ice already gone away, and the food was spoiled. The associate that helped me get the order replaced was very helpful.
Preferred solution: They are replacing the items.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I ordered for Thanksgiving in October. I received my order but it was damaged. I immediately called and was assured it would be replaced before Thanksgiving.
Company fixed the issue and I have been provided with apology. They refunded the product and told me it would be there in time for Thanksgiving.
It was not, had to totally rearrange my plans. I took a chance and ordered another brisket for Christmas.
It arrived with the box smashed and the brisket opened. They refunded it but as they are unreliable, I will never use them again.
I did not receive my order and had to run out to the butcher at 4:30p on the 22nd. Things were picked over and I ended up spending a small fortune so I could get a good piece of brisket. I am not happy!!
User's recommendation: Don’t order from Tenderfilet
Webster, Texas
Did not receive my full order
I have tried all the phone numbers listed and can not get an answer to where the balance of my order is. 6
Preferred solution: the balance of my order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder not received tracking number not found
DoTracking number not found on FedEx for shipped order. Cannot get a human on the phone after calling in.
Just saying high call volume and to call back later. Truly pathetic.
- No valid tracking number for order no cust service
User's recommendation: Do not bother to order from this place
Bellevue, Washington
I could not have made it without this company. They helped me during Covid and the company has always been super nice to me.
The foods are better and selected packages cheaper then other big status companies. Tender Filet helped me when made 970per month and buying a car.
The company has always given me good service and given me wonderful frozen foods.
They helped during Covid. Been good therefore I highly recommend them to buy.
Tried to cancel weeks ago they will not cancel your prescription or prescriptions that they signed me up for their ***
I canceled prescription weeks ago and you just keep taking money out of my account. You suck.
I dont want the prescription anymore so can I please cancel it you signed me up for a couple different prescriptions and you keep taking *** money out of my account and Im sick of it. Thats why I want to cancel because youre *** and I would never refer anybody to this *** site again tried to cancel prescription. I should say prescriptions because you signed me up for more than I agreed-upon. Keep taking money out of my account.
Im sick of it.
Im going to call the bank as well. Youre a bunch of *** They just take money out of peoples accounts without their authority I want to refund.
- Suck
Riverside, California
I'm visually impaired and made a mistake..
I need assistance! Please allow me to make a payment online or phone.
I have already answered the questions above.
This survey is SO frustrating! As a long time sales and marketing professional (retired) I find this to be outrageous!!
We could have resolved this issue in a matter of minutes!!!
User's recommendation: This is my worse experience with your org, I had a head injury which led to a stroke…this late payment.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuality
Received my 2 meat packages what a rip off the pieces of meat are so small you'll have to eat 3 will never recommend or order for this place again in the future you should be ashamed of yourselves robbing people like that
- Small pieces
Preferred solution: Full refund
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